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Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how Warden ("Warden," "we," "us" or "our") collects, uses and shares personal information when you visit our website, make a purchase or contact us.

1. Information we collect

Information you give us: your name, email address, shipping and billing address, phone number (optional), order details, messages you send us and reviews you submit. Payment details are entered into and processed by our secure payment providers; we never see or store your full card number.

Information collected automatically: your IP address, device and browser type, approximate location, pages viewed, links clicked, referring website and similar usage data, collected through cookies, pixels and similar technologies.

Information from partners: order and fraud-check results from payment providers, delivery updates from shipping carriers, and analytics or advertising data from our marketing partners.

2. How we use your information

  • To process, ship and support your orders, returns and warranty claims.
  • To communicate with you about your order and respond to your questions.
  • To detect and prevent fraud and keep our site secure.
  • To send marketing emails if you have opted in; you can unsubscribe at any time.
  • To measure and improve our website, products and advertising.
  • To comply with legal obligations and enforce our terms.

3. How we share your information

We share personal information only as needed to run our business:

  • Service providers that host and operate our online store, process payments, fulfill and ship orders, send emails and provide customer-support and analytics tools. They may use your information only to provide services to us.
  • Advertising and analytics partners (such as Google and Meta) that help us understand site traffic and show you relevant ads on other websites.
  • Legal and safety reasons, when required by law or to protect our rights, customers or others.
  • Business transfers, in connection with a merger, acquisition or sale of assets.

We do not sell your personal information for money. However, sharing information with advertising partners for targeted advertising may be considered a "sale" or "sharing" under some US state laws. You can opt out on our Your Privacy Choices page, and we honor Global Privacy Control (GPC) signals sent by your browser.

4. Cookies and similar technologies

We use cookies and pixels to keep your cart working, remember your preferences, measure site performance and support advertising. You can block or delete cookies in your browser settings, though some parts of the site may not work properly without them. You can also manage ad personalization through your Google and Meta account settings.

5. Your privacy rights

Depending on where you live, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and other states with privacy laws, you may have the right to:

  • know what personal information we collect about you and request a copy of it;
  • correct inaccurate personal information;
  • delete your personal information, subject to legal exceptions;
  • opt out of the sale or sharing of your personal information and of targeted advertising;
  • appeal our decision on your request.

To exercise these rights, email support@wardenlights.com with the subject "Privacy request." We will verify your request using information associated with your order and respond within 45 days. You may use an authorized agent, and we will not discriminate against you for exercising your rights.

6. Data retention

We keep personal information only as long as needed to fulfill orders, provide support and warranty service, comply with legal, tax and accounting requirements, and resolve disputes.

7. Security

We use reasonable technical and organizational measures to protect your information. Checkout is encrypted, and payment data is handled by PCI-DSS compliant providers. No method of transmission or storage is completely secure.

8. Children's privacy

Our website is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

9. International processing

Your information may be processed and stored in the United States and in other countries where our service providers operate. Wherever it is processed, we protect it as described in this policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.

11. Contact us

Questions about this policy or your information? Email support@wardenlights.com or use our Contact page.

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