Free US shipping on orders $75+. Tracking on every order. A clear delivery estimate on every product page.
Last updated: September 30, 2026
1. Where we ship
We currently ship to addresses within the United States, including P.O. boxes and APO/FPO/DPO addresses where the carrier allows. We do not ship internationally at this time.
2. Shipping rates
- Free standard shipping on orders of $75 or more (after discounts, before taxes).
- Orders under $75: flat $9.95 standard shipping.
3. Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You'll receive an email confirmation when your order is placed and another when it ships.
4. Delivery time
Most orders arrive within 4–7 business days of purchase, processing included. Each product page shows an estimated arrival window before you buy. Delivery times are estimates, not guarantees; carrier delays, severe weather and peak seasons can add a few days.
5. Tracking
As soon as your order ships, we email you a tracking number. Tracking can take 24–72 hours to show its first update. You can check the status any time on our Track Your Order page.
6. Multiple packages
Orders with several items may arrive in separate packages on different days. You'll receive tracking for each package, and there is never an extra charge.
7. Your shipping address
Please double-check your address at checkout. If you notice a mistake, contact us within 12 hours and we'll correct it before the order ships. We cannot be responsible for orders delivered to an incomplete or incorrect address entered at checkout. If a package is returned to us because of an address error, we'll contact you to reship it (a shipping fee may apply) or refund the order minus shipping costs.
8. Delayed or lost packages
If your tracking hasn't updated for 7 business days, or your order hasn't arrived within 20 business days of purchase, contact us. We'll investigate with the carrier and, if the package is confirmed lost, send a replacement or issue a full refund.
9. Damaged in transit
If your order arrives damaged, contact us within 30 days of delivery with your order number and a photo of the damage, and we'll make it right with a replacement or refund. See Returns & Refunds.
10. Sales tax
Sales tax is calculated at checkout where applicable, based on your shipping address.
11. Questions
Email support@wardenlights.com or use our Contact page. We reply within one business day.